Replies posted by Powerful Pierre

1 Replies

P
Civilian
Powerful PierreCivilian
asked in Community Archive

Submit PAC code

Hi WillMy wife and I have both decided to return the iD Mobile SIM cards and cancel the monthly SIM-only contracts.  It’s simply just too difficult to deal with iD Mobile.  For example, the “Buying Online Terms” document says to call Customer Services on 0333 304 8064 to get a Return Transaction Number.  But this takes you to Talk Mobile (Vodafone) customer services!  How bizarre.I have emailed REMOVED which Car Phone Warehouse customer services directed me to, requesting confirmation that the contracts and directs debits for my wife and me are cancelled.  Will you please confirm this by return?  This request is legally binding on iD Mobile.I would like to talk to a real person at iD Mobile, so please call me on REMOVED or REMOVED today or on Jan 14.  Thank you.Peter

3
Mohammed
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?