Replies posted by alistair.mcleod

2 Replies

KieranC
iD Mobile Employee
KieranCiD Mobile Employee
posted in Community Archive.

Customer Notice: The iD Mobile app and My Account online is now available

Seeing as there's been 4 days of major issues can someone from IDMobile confirm what compensation you will be giving to customers and explain why you didn't bother rolling back your upgrade as it has clearly failed, very poor service quality.

34
Will
iD Mobile Employee
2 years ago
KieranC
iD Mobile Employee
KieranCiD Mobile Employee
posted in Community Archive.

Customer Notice: The iD Mobile app and My Account online is now available

I’m afraid your online portal and mobile app appear to be failing to login.When will these issues be fixed?

34
Will
iD Mobile Employee
2 years ago
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