Replies posted by Jason Fury

2 Replies

Suntzu
Newbie
SuntzuNewbie
asked in Community Archive

terrible 4g

I switched from EE and I am finding the 4G service provided by IDMobile to be hopeless in comparison.    A speedchecker puts it at around 1MBps, and I had same problem across all of London and the South East.    iroically, when roaming in Greece, the coverage and 4g performance was great. But here in Southern England for me it has been close to unusable.    do others have any better experience. If it’s always this bad I’m going to have to switch. But I’m wondering what to make of review sites which claim IDMobile delivers 20mbps+     I have had the worst experience than any other provider by far!! It is so bad that I have even and am still considering paying out the rest of me and my wife’s contract which is 10 months and just accepting the cost. The data alone has been terrible everywhere. I work all over the midlands and south, all major cities and even with full 4g signal the quality and speeds are so bad I die a little inside.  It is even starting to negatively affect mine and my

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Suntzu
Newbie
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive

Customer Notice: We're experiencing issues with the ‘iD Mobile App’ and ‘My Account Online'News

I have had the worst experience than any other provider by far!! It is so bad that I have even and am still considering paying out the rest of me and my wife’s contract which is 10 months and just accepting the cost. The data alone has been terrible everywhere. I work all over the midlands and south, all major cities and even with full 4g signal the quality and speeds are so bad I die a little inside.  It is even starting to negatively affect mine and my wife’s relationship as we have to constantly interrupt each other or call each other back or ask what she said easily 10 times in a row as the call quality is so bad and far beyond what I believed was possible.  That may sound weird but I have even created a tik tok just to show how bad it has been.  So I been suffering with the basic cutting in and out and call failures but had some very interesting issues like hearing “sorry could not connect your call” in the middle of a call!! Had it ring but say “sorry could not connect your call”

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Cristina Cristabel Polizzi
Newbie
1 year ago
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