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✅ Resolved: Email one-time passcodes are not working for some users.

3 days ago

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Replies posted by Tasha Chi

3 Replies

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Tasha ChiCivilian

posted in Community Archive.

contact real

Thank you, I shall head that way and try again, thanks.

Tasha ChiCivilian

posted in Community Archive.

contact real

This is what comes up on my phone when I try to "Live Chat"

Tasha ChiCivilian

posted in Community Archive.

contact real

Hello, glad it's working for you "Rory" but it is not for me. I have just gone to try and speak with a person on FB messenger and there it just says they don't help individuals and to go onto the forums which I just don't have time to do and scrawl through trying to find help, it is SO frustrating these days not to be able to speak to a customer advisor and I think I shall leave ID mobile to go to a provider where you can still talk to someone on the phone if there is an issue...

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