Replies posted by olly

6 Replies

O
Civilian
ollyCivilian
asked in Community Archive

No Service Issue

yeah it can happen anywhere,i,m calling it a day its no good if i can,t rely on getting service,unfortunately i,m cancelling and moving to giffgaff

7
O
Civilian
5 years ago
O
Civilian
ollyCivilian
asked in Community Archive

No Service Issue

yeah tried that today in an iphone 6,same issues, would it have anything to do with me living close to the irish border.

7
O
Civilian
5 years ago
T
Tallulah09
asked in Community Archive

Service won’t allow calls

i have tested it in an iphone 6 all day today no difference still losing service,i cant go on like this,would it have anything to with me living close to the irish border because when it is working 3 IRL seems to be the network

13
P
iD Mobile Employee
3 years ago
T
Tallulah09
asked in Community Archive

Service won’t allow calls

coverage checker says,VERY GOOD SERVICE and NO NETWORK PROBLEMS REPORTED IN THIS AREA.to get service working again i have to turn phone off and on again,theres no indication that its not working as it shows in the top left of phone,i,m getting a good signal .its only when someone says to me have you your phone turned off i realise theres a problem, ,,tried connecting manually to ID network but when i do that it says NO SERVICE so i have to put it back to automatic searching,i have the simm in a brand new iphone 8 ,took simm out and in but no difference

13
P
iD Mobile Employee
3 years ago
O
Civilian
ollyCivilian
asked in Community Archive

No Service Issue

checked it ,it says VERY GOOD SERVICE and [i]No network problems reported in this area[/i] .its just not at my home address it can happen anywhere.i was talking to I D yesterday and tyhey told me to do the following ,If the above link doesn’t work don’t worry – you can follow the steps below to get the phone settings you need: 1. Tap Settings. 2. Tap Cellular/Mobile data. 3. Tap Cellular/Mobile Network. 4. Tap Automatic switch to make it disable. 5. Tap ID. 6. Now network is selected. You should now be set up correctly and good to go! but when i disable automatic in step 4 and tap i d in step 5 it comes up NO SERVICE and i have to enable automatic again to get service,as i write this now its not working i have to turn my phone on and off to get it working

7
O
Civilian
5 years ago
T
Tallulah09
asked in Community Archive

Service won’t allow calls

same here no service till i turn phone on and off

13
P
iD Mobile Employee
3 years ago
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