Topics started by littlegoodson

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littlegoodson
Civilian
littlegoodsonCivilian
asked in Community Archive

Cannot receive text, no option to edit APN on iOS 12

Hi, I’ve recently upgraded my phone (and moved to new sim card) and now am not receiving any text messages. All messages are showing up on linked iOS devices but not my new handset. I believe I need to edit my APN settings to get this to work however currently APN isn’t available . When I go into mobile networks I’m go to options APN just simply isn’t there, my only two options or data roaming and 4G. I’ve been through the ID mobile settings checker and it tells me it cannot automatically send me the settings for my phone and the only option available to me is to do this manually but I can’t do this manually as I don’t have the option.

5
Ryan
iD Mobile Employee
4 years ago
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