Topics started by pfm401

1 Topic

P
Civilian
pfm401Civilian
asked in Community Archive

Data Rollover not working

Hello I upgraded my plan a couple of months ago. For the first month the data rollover didn't work, I contacted customer services by phone and they advised that it doesn't work in the first month. I was a little frustrated that this wasn't clear and I lose data rollover by upgrading, but accepted it. However on the 2nd month of the new deal the data didn't roll over either. I understood that all ID plans have data rollover????? Has anyone else had this issue and managed to find a successful resolution? Thanks, Paul.

1
Phil
iD Mobile Employee
4 years ago
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