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✅ Resolved: Email one-time passcodes are not working for some users.

3 days ago

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Topics started by debege

2 Topics

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debegeNewbie

asked in Your iD Mobile Account & App.

Account log in issues

I haven't been able to log in to my account for several months, so am unable to view my bills. Not only that, when I attempt to change my user name/password or whatever, the site just doesn't respond to anything I do. I am a bit of a technophobe, but if the site doesn't respond to anything I try, what can the problem be?

debegeNewbie

asked in Community Archive.

Get me outa here

As I have been unable to access my account for almost my entire contract, and all my local carphone warehouse shops have closed down, can anyone tell me how to cancel my account please? Cheers.

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