Topics started by dirk1978

1 Topic

D
Civilian
dirk1978Civilian
asked in Community Archive

Default Capping £50?

My daughter's next phone bill is showing as £83 so far. Only after creating an account and logging in did I see this and saw that the capping set to £50. Why on earth is it this high by default? Also the page says that I'll never pay more than £69 with that cap which is obviously incorrect if my next bill is £83. I've now changed the plan which I would have done earlier if I'd known the cap was set like that. As far as I was aware the limit was the amount of data available on the plan. I didn't know about a cap or that it was that high.

3
Mohammed
iD Mobile Employee
5 years ago
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