Topics started by FionaV

1 Topic

FionaV
Civilian
FionaVCivilian
asked in Community Archive

How to get proof of usage for insurance claim

Hi, I need to get a proof of usage document for an insurance claim, including the IMEI number of the phone.  I tried the live chat and was told to email documents@idmobile.co.uk but the auto reply from that address says it’s only for sending attachments and calling customer service only seems to be recorded information.  Can anyone advise on how to obtain this document? Thanks  

1
Will
iD Mobile Employee
3 years ago
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