Topics started by Emily

1 Topic

E
Emily
asked in Community Archive

Stop texts and calls from premium rate number

Hi there, quite a few members of my family have been hit by the scam of a premium rate number texting you (costing you £4.50) and there is nothing you can do about it bar going to the regulator - but they haven’t been able to do anything about the issue either. The advise is to ask your network provider (ID) to prevent you from being able to receive calls and texts from premium rate numbers. In my settings I have set that I can’t send preium rate texts but I want to make sure I don’t receive (and get automatically charged) calls or texts from these numbers. I can’t get hold of ID network through calling and the live chat is always shut so I’ve come here to get the answer and hopefully help others too. Thanks, Emily.

3
Ryan
iD Mobile Employee
5 years ago
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