Topics started by Totallystressed1

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T
Civilian
Totallystressed1
asked in Community Archive

Mobile fraudulently ported out

My mobile has fraudulently been ported out. My other ID number has also been targeted by fraud- my bank details compromised. I am struggling to get anyone at ID to help- I was told that case was referred to technical team last Thursday and given a 48 hour timeframe. Messaged again this morning- no updates- requested returned call from complaints.- nothing. What more can I do and how long does it take for a number to be returned?

1
Ryan
iD Mobile Employee
2 years ago
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