Topics started by lucac98

2 Topics

L
Civilian
lucac98Civilian
asked in Community Archive

Card Verification Failed

Hi, I was trying to place my order for a Huawei P20 Pro but I got this message: "Your card verification has failed. Please double-check that your card details are correct, and that it's registered to your billing address." I called the Customer Service but they didn't help me to complete the order. Can please someone help me with that? Even if I got that error, the card got the 0.01£ off so I don't know what's the problem. Thanks

7
Mohammed
iD Mobile Employee
3 years ago
L
Civilian
lucac98Civilian
asked in Community Archive

Huawei P20 Pro - Single or Dual Sim?

Hi, I would like to know about the Huawei P20 Pro ( https://www.idmobile.co.uk/shop/pay-monthly/huawei-p20-pro-twilight ) if it is Single or Dual Sim. Checking the Huawei website ( https://consumer.huawei.com/uk/phones/m/p20-pro/tech-specs/ ) it says: HUAWEI P20 Pro Single SIM: Nano-SIM Available in Black and Midnight Blue. HUAWEI P20 Pro Dual SIM: Nano-SIM + Nano-SIM Available in Black, Midnight Blue and Twilight. It looks like that the Twilight color it's just Dual SIM, can you confirm that? Thanks

5
Mohammed
iD Mobile Employee
4 years ago
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