Hi,
I am trying to register as a new customer and also submit my PUC to pull over my existing number but the system says that I am entering the wrong information. I am definitely not! I can’t get through to Live Chat and have also tried Facebook Messenger as I think that a human needs to process this. Help as iD systems and lack of being able to speak with a human is tying me in knots!
+9
The social media team are usually pretty good when responding to private messages.
Don’t post comments on the iD Facebook page itself - make sure you’ve sent them a private message using the Facebook Messenger service.
The online page looks like:
Click the “Message” button.
🍀🤞
+10
Hey
Are you entering the correct transaction number?
This begins with 4 and is found on your Welcome to iD email
Mohammed
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