I cannot log in to my account on the website
When I use the “forgot username or password” options, it asks for my Mobile No, Last Name and Year of Birth, however it doesn’t accept my answers.
What do I do now, as I cannot access my account?
Userlevel 7
+10
Hey
Have you registered before for an iD account?
Have you ever been able to login?
Please note, that the iD Community account is a completely separate account to the iD account on the website/app.
What happens if you try the steps for: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
Mohammed
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more