Anyone else had incorrect / unexpected app interactions ? For example I'm on a 40GB plan but the app has updated as 20GB (shows I have 38.4 of 20GBs left !) Also bills render with gobbledygook text - and even when they're downloaded / viewed ?
Hi
Â
Apologies for this, the team are working on issues such as this in the new app, we hope for it to be resolved soon.
Â
Tom
Hey there
Â
Our app teams are well aware of the numerous issues on-going with the app at the moment, including the dashboard showing the wrong allowances/plan for some customers, and are working to resolve all app issues as soon as possible.
Â
We appreciate your continued patience with us.
Â
Thank you,
Tyler
Anyone else had incorrect / unexpected app interactions ? For example I'm on a 40GB plan but the app has updated as 20GB (shows I have 38.4 of 20GBs left !) Also bills render with gobbledygook text - and even when they're downloaded / viewed ?
Same here. I’m going to try deleting and reloading the app?Â
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more