ive just changed to your network and I’m receiving my new phone tomorrow. I want to keep my phone number and I’ve got a pac code, just seeing how I go about it and how I activate the pac so I can use my phone as of tomorrow with the same number.
thanks for you help
Best answer by Kevin
Have you had a welcome email from us yet? One which contains your iD Mobile number (albeit temporary to you at this point)?
Once you have the phone and SIM, you can register the iD Mobile account.
Once logged in head on over to the “Keep My Number” section and you’ll be able to get that number over to us within 1-2 working days.
You might be able to submit that today if you can fill in the form here: https://switching.idmobile.co.uk/