Hi,
I can't log into my account, i've tried changing my password but the system changes it to something else?.
Best answer by Mohammed
View originalHi,
I can't log into my account, i've tried changing my password but the system changes it to something else?.
Best answer by Mohammed
View originalHi
Welcome to the Community!
If you would like we can help getting a new SIM sent out or you can visit your local Curry’s store for a replacement.
You wouldn’t need to purchase a new contract if you are an existing iD Mobile customer as you can upgrade instead.
Please let us know here regarding the SIM and we can assist further.
Kash
Hey
This is a visual feature, the password itself will be locked in as the one you submitted.
Please try resetting the password, making a note of it then logging in and it will work.
Mohammed
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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