Question

Reset password "Something wasn't quite right. Can you enter your details again please?"

  • 10 July 2023
  • 2 replies
  • 78 views
Chris V
Rank

My trying to log into an account and i keep getting

“Something wasn't quite right. Can you enter your details again please? “


Im sure I have the details correct.
What do I do next?

Chris

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Chris V, if I was in your position I’d try contacting iD customer service privately for assistance by using Facebook Messenger, or sending a Twitter DM. 

The support teams work until 8pm weekdays.

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Chris V,

Have you registered for an account first?

The Community account is different to the iD self-care account and needs it’s own logins.

Mohammed

 

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