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Upgrading second ID mobile rolling sim

  • 6 March 2023
  • 2 replies
  • 179 views

I have two ID mobile rolling sims for my 2 children. I can access the account details for one child and have managed to upgrade that one to a plan with more data but because I can’t manage the second SIM on the same account it’s not letting my upgrade my second SIM. How can I go about changing the plan that SIM is on?

 

 

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Best answer by andewhite 6 March 2023, 14:33

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Userlevel 8
Badge +9

Register the second SIM for its own iD online account @Anu Caudell.

At iD Mobile you cannot have multiple SIM cards registered under the one iD account.

Good luck @Anu Caudell.  

Userlevel 7
Badge +10

Hey @Anu Caudell,

@andewhite  has answered this.

Each number has it’s own account.

You’ll need to register the second number for it’s own account and then you can upgrade.

Note: you can’t re-use the same username as the other one.

Mohammed

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