Question

Can't receive Otp codes

  • 9 December 2020
  • 3 replies
  • 37 views

Userlevel 1

Please can you PM me to help with my problem please. My 1 week old Huawei p30. New edition, is not receiving otp codes. I have spoken to agents and I have been promised support. No fix yet. I see this is a common problem on this forum. Please Please can you help?

Posted on this forum 4 times. Still no reply yet. Getting desperate. No banking, no access to medication/prescription app. 


This topic has been closed for comments

3 replies

Userlevel 5
Badge +8

Hi @Tillyjimpy 

 

I can see we have sent you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

Userlevel 1

This has now been sorted thank you 

Userlevel 4
Badge +10

That’s great to hear @Tillyjimpy 

If you do need us in future, just either get in touch here or reply to the private message sent prior, or get in touch with our Live Chat Team.

Merry Christmas!

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