Solved

cancel order

  • 22 November 2020
  • 3 replies
  • 69 views
S
Rank

I want to cancel  a delivery of a new phone I've tried through the website but I don't have the new mobile number yet to complete the request 

icon

Best answer by Will 26 November 2020, 20:54

View original
This topic has been closed for comments

3 replies

Will
Rank
Userlevel 6
Badge +8

Hi @Stephen foy,

 

We’ll drop you a Private Message now to assist in organising a cancellation and return of that handset.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank

I haven't received an handset 

Michelle
Rank
Userlevel 5
Badge +8

Hi @Stephen foy 

 

Have you recently placed an order?

Please could you confirm if you have received an order email confermation?

You will receive a notification when your order is ready for dispatch via email and/or text. 

 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?