Question

Change upgrade handset

  • 27 November 2020
  • 1 reply
  • 24 views
U
Rank

Hello!

Couple of days ago, I upgraded but unfortunately I don't like the handset so I want to cancel this deal and I want to upgrade new handset. I have been contacting customer service but there is no answer. It is only answer machine. Which is really annoying. I also tried live chat but no help.. Keep saying busy... Is there anyway I can get help!! It's been days I have been struggling to contact. How can I return this device and change new device.?

Please help!!!!

Many thanks 

This topic has been closed for comments

1 reply

Michelle
Rank
Userlevel 5
Badge +8

Hi @Uttam 

 

We can help set up a return for you. 

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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