Question

faulty charger

  • 19 May 2020
  • 1 reply
  • 38 views

I have just received my upgrade, Samsung a71, there is an issue with the charger. Not sure if it’s the lead or plug, the phone will charge using a different lead when connected to a computer. How do I go about getting a new charger? Thanks 


1 reply

Userlevel 3
Badge +5

Hi @Ipdad 

Sorry to hear this. 

Was the handset purchased directly via iD or Carphone?

Thanks 

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