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I saved my voice messages yesterday and they dissappeared today. how to get them back as I need them and it is urgent. thank you

  • 1 November 2020
  • 7 replies
  • 51 views

Please, help. I saved my voice messages yesterday and they gone today.  How to get them as it is urgent? Please, thank you

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Best answer by Will 5 November 2020, 13:21

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7 replies

Userlevel 4
Badge +10

Hello there @zuzana13 

When you say you’ve saved a voice message. 

Was this something in a messaging App? (like WhatsApp, etc)
Or had you manually saved a recording of your self using Sound Recorder or something like that in your phone?
Or are you referring to a Voicemail message?

The more we know the better we can potentially help here.

Hi. I saved in manually on voicemail messages 

Userlevel 6
Badge +8

Hi @zuzana13,

 

When you call voicemail and try to listen to saved messages, are any there at all, or are they all missing? What does it say exactly?

 

Will

Hi. Only 4 massages are there and the rest of saved has gone, the important. 

Thank you

Userlevel 6
Badge +8

Hi @zuzana13,

 

We wouldn’t be able to help you retrieve a lost voicemail sorry. Is it possible you didn’t save it correctly?

 

Will

Hi. I daved it correctly as that was for police evidence and I was going thought all and saved them again,  but the two most important disappeared. Thank you 

Userlevel 6
Badge +8

Hi @zuzana13,

 

I’m sorry we’re unable to assist you in recovering that message.

 

Will

Why iD Mobile?