I have just received my new Moto G6 plus on ID. But it will not connect to the wifi network. My Samsung A5 works fine as do other people ising Samsung and Apple phones. It did find the Network but wouldnt connect saying 'out of range' thats despite being next to the rooter. I have reset the router which made no diference. I have noticed that the ip addresdes are 10. Range. I cannot get access to the router settings as I live in supported housing so all IT related problems are through them. It must be a phone setting as everyone else can connect and i could connect to a hotspot down the road. Any help would be appreciated.