There appears to be a problem with my account but the Livechat option is not working on any browser.
This is annoying and time consuming and is not an encouragement to stay with id mobile. What can you suggest?
Best answer by Michelle
When contacting our Live Chat Team you can request speak with an agent, this will transfer you away from the bot.
Are you having issues trying to access your online account to view your allowance?
I’m trying to understand why you feel your allowance is incorrect?
We would never ask you for personnel information via a public post.