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Safe mode

  • 29 July 2020
  • 3 replies
  • 31 views

Userlevel 1

My phone has gone into Safe mode which means I can’t access Whatsapp and a couple of other things.

What can I do to change it?

Chris Vickery

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Best answer by Ryan 30 July 2020, 13:45

Hi @Chris Vickery,

Which phone make and model are you using? Generally speaking, when a phone is in Safe Mode then a reboot of the device (turned completely off and back on again) will get it back into the normal operating system mode.

Ryan

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3 replies

Userlevel 6
Badge +9

Hi @Chris Vickery,

Which phone make and model are you using? Generally speaking, when a phone is in Safe Mode then a reboot of the device (turned completely off and back on again) will get it back into the normal operating system mode.

Ryan

Userlevel 1

It’s an Alacatel.  I turn it off over night and this morning it’s OK>
Thank you for your help.

Chris

Userlevel 6
Badge +9

Hi Chris,

That’s great to hear, thank you for letting us know. Sometimes this happens if you press a button by accident at the same time as turning the phone back on - usually one of the volume buttons.

Ryan

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