My son’s Samsung J6 has died. Was stuck in a bootloop, now won’t start at all.
Phone was fully charged before this happened.
He’s got 2 months left on his contract.
Tried the hard reset instructions but the phone didn’t respond (power + volume up)
Best answer by Ryan
View original
+10
Hi
We are sorry to hear about that issue! We would recommend taking the phone to a Carphone Warehouse store inside of a Currys PC World so that this can be looked into further and for a possible repair to be booked.
Ryan
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