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Water damaged phone

  • 21 August 2020
  • 1 reply
  • 71 views

My sons phone has been damaged by water after a very wet camping trip, we have tried the bag of rice but it is totally dead! How do I go about getting a replacement phone? 

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Best answer by Ryan 22 August 2020, 18:18

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Hi @KATIEHORTON46,

I’m sorry to hear about that! Unfortunately liquid damage is not covered by a manufacturers warranty so a phone repair would be chargeable if it can be repaired at all; most liquid damage can render a repair useless you see.

Have you got a home/phone insurance policy that covers the device?

Ryan

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