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Customer notice: The iD Mobile app is temporarily unavailable - Resolved

  • 23 May 2022
  • 2 replies
  • 458 views

Userlevel 8
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We’re currently experiencing a technical issue that means you may be unable to access your account via the iD Mobile app or My Account online. Please bear with us, our technical team is working hard to fix this issue and full service will be restored as soon as possible. 

We apologise for any inconvenience this may cause.

The iD Mobile Team


2 replies

Any updates yet?

Userlevel 1

This is so frustrating. Not only ID mobile app and online account is down, I also am unable to make calls! Which apparently is linked to this technical issue, I was told when spoke to an agent today. They gave me a timeframe of 1-2hrs of resolution and as it seems, it’s still ongoing...

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Why iD Mobile?