Customer service is appalling!!! Will someone from ID Mobile contact me, I cannot receive calls or texts from people who are on other networks or from a landline. This is contract that is less than a week old and nothing works, this is not the way to treat a new customer.
An ID Mobile employee needs to contact me today or the contract will be cancelled
Best answer by Kevin
We’re terribly sorry for not catching this topic sooner
Is it an iPhone you’re using by chance? Along with a ported number? If so, this is likely due to your iPhone not correctly updating with the right number in your iPhone settings.
We’ve sent you a private message on here now to find out more here.