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Can't register for an online account

  • 5 February 2020
  • 1 reply
  • 47 views

I've tried the app and online. All my details are correct. It just keeps saying " Try again later" I've tried over 50 times!!

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Best answer by Ryan 6 February 2020, 14:55

Hi @steraw,

This doesn’t sound good. We will need to double-check the information that we hold for you to ensure it is correct and matches what you’re entering in online.

Please can you contact us privately so we can take some personal details from you to have this resolved? The best methods would be to speak to our Social Media Team ( via Twitter or Facebook), our Live Chat Team here or you can email us at CommunitySupport@idmobile.co.uk.

Thanks!
Ryan

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Userlevel 6
Badge +6

Hi @steraw,

This doesn’t sound good. We will need to double-check the information that we hold for you to ensure it is correct and matches what you’re entering in online.

Please can you contact us privately so we can take some personal details from you to have this resolved? The best methods would be to speak to our Social Media Team ( via Twitter or Facebook), our Live Chat Team here or you can email us at CommunitySupport@idmobile.co.uk.

Thanks!
Ryan

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