Question

How to reset my I'd account

  • 19 May 2019
  • 3 replies
  • 75 views

When I first got my phone I set up an I'd account but now I can't remember which email address, birthday,or password I used to set it up so can't reset my password or email address

3 replies

Userlevel 6
Badge +6
Hi Welcome to the ID Community

Can you recall your username?

That is one otherway you can reset access via a web browser.
Sorry but as I set it so long ago I can't remember my username either.
Userlevel 6
Badge +6
Hey @Daisy_waldo,

If you're struggling with resetting your credentials then pop a message over to our Live Chat team here and they will be more than happy to help you reset this.

Ryan

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