iD account

  • 30 October 2018
  • 1 reply
  • 87 views

I’ve just received my new SIM card and I’m trying register an account however I put in all the details all correct , new number, surname and date of birth but it keeps saying sorry something went wrong.

how do I solve this so I can activate my new sim and use my phone?

Rhianna

1 reply

Userlevel 6
Badge +10
Hi Rhianna,

I believe that you have contacted us via Social Media and we're currently looking into resolving this for you. The reason for this error is that some piece of information might have been entered incorrectly when you made your order.

Ryan

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