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Issue registering and getting PAC code

  • 9 September 2018
  • 1 reply
  • 106 views

Userlevel 1
I want to register for the app but it wouldn’t let me, when I enter my details, it says they aren’t incorrect for some reason and I also want me PAC number and when you call ID to ask for it, they’re no options available suggesting that
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Best answer by Mohammed 10 September 2018, 15:53

I want to register for the app but it wouldn’t let me, when I enter my details, it says they aren’t incorrect for some reason and I also want me PAC number and when you call ID to ask for it, they’re no options available suggesting that

Hello @Sulayman,

When you register for an iD account, you'll need to enter:
The current active iD Mobile number
Your surname
Date of birth

Providing you're using the correct details and having issues, you'll need to contact us as details may have been recorded incorrectly when registering.

Once you've registered, you should be able to request a PAC code also.

Mohammed
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Userlevel 6
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I want to register for the app but it wouldn’t let me, when I enter my details, it says they aren’t incorrect for some reason and I also want me PAC number and when you call ID to ask for it, they’re no options available suggesting that

Hello @Sulayman,

When you register for an iD account, you'll need to enter:
The current active iD Mobile number
Your surname
Date of birth

Providing you're using the correct details and having issues, you'll need to contact us as details may have been recorded incorrectly when registering.

Once you've registered, you should be able to request a PAC code also.

Mohammed

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