No Live Agents in the Live Chat

  • 19 October 2020
  • 2 replies

I instantly get “no agents available” message on the live chat. Are there any agents running it?


I desperately need my IMEI number, have a broken screen and can’t view it. No longer have the box.

The related chat to this recommends going to facebook/twitter but there it informs you not to use those any more.

How do I speak to an agent??


Best answer by twil01d 20 October 2020, 16:44

Eventually got through...

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2 replies

Eventually got through...

Userlevel 7
Badge +9

Hi @twil01d,

I am sorry to see that you could not get through to our Live Chat Team initially. Please let us know here if you need anything else.