Question

Register on id mobile app


I'm a trying to register on the id mobile app, but it says some of my details are incorrect.

All it asks for is my surname and date of birth, which are both correct.

Can someone sort this for me please?

2 replies

I can't register with ID mobile on the app, as it says some of my details are incorrect.

All it asks for is my name, mobile and date of birth - all of which are correct.

Will someone look into this please?
Userlevel 6
Badge +6
Hey @siobhan.mary.orourke & @orourke.s.d,

Your messages look similar (you may have created two accounts) so I have merged your topics.

If you can speak to our Live Chat team here, we'll be able to help you get access to your account in real-time.

Ryan

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