Hi
I've tried to register my mothers phone on the website and App, when I put in the phone number in, last name and date of birth. It says they're incorrect
Hi
I've tried to register my mothers phone on the website and App, when I put in the phone number in, last name and date of birth. It says they're incorrect
Hello
Be sure to enter the account holders last name and date of birth.
The account holder is the one who made the purchase. If you made the purchase on here behalf then it’s your details to enter.
Mohammed
Thanks, it was purchased in my mother's name, she needs to cancel the accounts, how to do that if i am unable register her details
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
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