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Registering for an account..

  • 1 July 2020
  • 1 reply
  • 128 views
Starmie42
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Good morning, I have just rejoined ID Mobile after leaving over 12 months ago and received my new SIM only yesterday. I have applied to have my number transferred across from Vodafone this morning using my PAC code however, I am unable to register on the ID mobile website as it appears my email address is still registered to my old account.

 

Can you please advise on what I need to do as I am not currently able to create an account on the ID Mobile website and there is no way of contacting anyone to talk to?

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Best answer by Mohammed 10 July 2020, 17:04

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Mohammed
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Userlevel 7
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Hello @Starmie42,

You won’t be able to use an email address already used previously.

 

Please use a different email address and you should be able to register.

Email usernames are text fields

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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