I’m having problems finishing buying a monthly SIM as the website doesn’t seem to want to go to the checkout stage. I’ve been charged £0.01 several times on my account and can see that those charges have gone through to my bank account but for some reason the website keeps redirecting me back to the payment page with no error showing through.
Advice on what is happening here would be much appreciated. Thanks
Best answer by Mohammed
Sorry to hear you’re having trouble checking out.
Can you confirm if the address used for the order is matching the address on your card as well as the name?
All the billing details should match that of the order.