£100 f

  • 23 February 2023
  • 1 reply
  • 18 views
M
Rank

I had a £24.99 monthly contract I got it 1 month ago ( I’m new in this company ) , then they’re charged me £100 for extra data ? Why there did not tell me ? I want to cancel my contract now 

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Mafe Valencia 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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