Question

2 numbers - 1 log in

  • 3 September 2022
  • 1 reply
  • 60 views
K
Rank

I have 2 Id Mobile numbers. 1 my daughter uses and recently I have moved over too. However I cant log in to see my details as my email address is used for my daughters number too. How do I add my number to my log in so I can manage both online? 

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Kayspedd 

 

Each phone number with us will require it’s own unique iD Mobile app/website account to be registered.

 

I’d recommend registering the other number with it’s own account, please do note that the same email address/username cannot be used for multiple accounts.

 

Tom

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