I have locked my SIM by mistake and need a PUK2 code to unlock it. When I posed this question to the live chat it simply states contact iD Mobiles agents, but who are iD Mobile's agents and how do I contact them to get a PUK2 code? Thanks.
Best answer by andewhite
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Thanks for your advice. My issue has now been resolved. Cheers! :-)
+9
Just type “talk to a person” after connecting to Live Chat,
You should avoid the 24/7 chat-bot by doing this - the support staff work until 8pm on weekdays.
+7
Hi
Welcome to the Community!
I hope that your issue is resolved and you managed to get in touch with the team.
If you require further assistance, please let us know here.
Kash
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