Accessing iD Account

  • 2 May 2023
  • 1 reply
  • 23 views

I am trying to access my iD Account, but I can’t remember my mobile number and the phone is lost in the house somewhere. Every attempt to access this requests the phone number, including various telephone numbers I have tried.

How do I access my id Account without my mobile number!!??


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1 reply

Userlevel 7
Badge +10

Hello @John Masters,

You wouldn’t be able to reset the password without access to the services as a code is sent to the iD SIM to reset this.

Are you able to visit your local Currys to get a free replacement SIM?

This can be activated to allow you to access services and you can get your number also by calling a friend or family and getting them to verify the number after.

 

Why iD Mobile?