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additional payment came out - need refund

  • 19 April 2022
  • 4 replies
  • 43 views
J
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I had to make a payment to close the account and I ended up paying twice as the online pay system didn’t confirm my first payment. Can I please get a refund for the second payment,

 

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Best answer by Rory 22 April 2022, 16:19

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WelshPaul
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Userlevel 8
Badge +6

Quickest way to get help and your refund would be to chat to a live agent:

https://www.idmobile.co.uk/live-chat

 

Rory
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Userlevel 5
Badge +6

Hi @Jmaranon, I’d recommend speaking to the Live Chat, Facebook or Twitter teams.

 

Thank you,

Rory

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J
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Hello 

 

I'm yet to receive my refund.

 

Can someone help with this please 

andewhite
Rank
Userlevel 8
Badge +9

Hello 

I'm yet to receive my refund.

Can someone help with this please 
 

The quickest way to obtain your refund would be to speak to an iD live chat agent here.

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