Question

application confirmation

  • 3 October 2023
  • 4 replies
  • 25 views
Tiffany Hall
Rank

I made an account about 5-6 days ago now, applied for a contract for the Nothing Phone2 and I have not heard back from anyone, I haven't had any emails whatsoever and it's been like 5-6 days now 

I can't ring and speak to you as I don't have a number to sign in with, please help what did I do.

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

If you’ve got an order reference number @Tiffany Hall, you could try calling iD telephone sales team, during normal office hours, on 020 7139 1397.

Tiffany Hall
Rank

I don't have an order reference number, I tried ringing them and can't speak to no one without it but have no email with a reference number 

 

andewhite
Rank
Userlevel 8
Badge +9

Your order reference number would normally have been shown online at the point-of-purchase from iD @Tiffany Hall.

If you didn’t see the reference number online, when you ordered, then it sounds like your order was not processed properly at the iD end @Tiffany Hall.

Did iD ask for your direct debit details when you were ordering? 

Kash
Rank
Userlevel 7
Badge +7

Hi @Tiffany Hall,

Welcome to the Community!

Just checking if you managed to get through to the Sales Team.

If you still require us to check your order, please let us know.

 

Kash 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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