I recently ordered a new phone and said the item is out of stock but I haven’t received an update and payment has been taken when can I expect to receive the phone? If it’s available in a different colour I would be open to changing it.
This topic has been closed for comments
Userlevel 8
+9
Hello
You could try calling the support team on 020 7xxx xxxx - their telephone lines are open weekdays from 9am - 7pm, and on Saturday from 9am - 5.30pm.
Otherwise send iD a private message (PM) using facebook or twitter.
On social media, it’s best to contact iD between 9am - 6pm - that way you can PM with a real person.
Have your order number handy - good luck!
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more