bill

  • 16 March 2023
  • 2 replies
  • 30 views

You can't keep just upping my bill whenever you feel like it I signed up to a contract at a set price you've upped it 20% in the last year that's ridiculous 


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2 replies

Userlevel 8
Badge +9

Unfortunately, iD’s contracts have a CPI/RPI + 3.9% uplift clause, meaning a cost increase each April. 

It’s explained online: 

 

Userlevel 7
Badge +7

Hi @Connor Deakin,

Please let us know if you require further information on RPI and CPI and we would be happy to help.

However all the information is available at the links provided by @andewhite.

Kash