Question

Bill

  • 8 April 2024
  • 2 replies
  • 25 views

I've paid my phone bill last night but it still won't let me call or text anyone?!? 


2 replies

I paid my bill last night and my services hasn’t come back on 

Userlevel 3

Hey there @Kayl Blacklock & @Kaylee, welcome both to Community!

 

When your services are suspended and payment is made, it can take up to 24 hours for services to fully resume, therefore, we recommend waiting that long and restarting your phone. I see this post was 3 days ago now, so I’d like to hope you’re both back up and running okay now.

 

If not, please don’t hesitate to let us know, and we’ll investigate this further for you.

 

Thank you for your patience.

 

Kind regards,

Tyler

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